Contact us | VA Health Care Coatesville

The Public Affairs Office can assist local media with questions, interview requests, and expert information about the VA Coatesville health system.

Call: 610-384-7711, ext. 4348
E-mail: VHACOAPUBLICRELATIONS@va.gov

After hours or on weekends call the operator at 610-384-7711, ask for the service administrator.

Submit a FOIA request

Under the Freedom of Information Act (FOIA), you have the right to access federal agency records, unless such records are protected from disclosure by specific exemptions or exclusions provided by law.

(Please do not submit a FOIA request for medical records.)

You can file a FOIA request for records (other than medical records) maintained by VA Coatesville by email or mail.

E-mail: VHAV04FOIACOA1@va.gov
To post:

Coatesville Medical Center in Virginia
Privacy / FOIA Office
1400 Blackhorse Hill Road
Coatesville, Pennsylvania 19320-2096

Contact the Privacy Office with any questions regarding your FOIA request at VA Coatesville. Do not contact the Privacy Office with questions about medical records requests.

Telephone: 610-384-7711, ext. 2239 or 6135

Additional information on FOIA request

Support for first responders

You can use these VA and Veteran Service Organization contacts to help connect Veterans to resources in their community for assistance.

Veterans Crisis Line (24/7)

Connect veterans with skilled and caring Veterans Crisis Line responders for free, private help anytime, 24/7.
Call: 800-273-8255, select 1.

VA Coatesville health care

24/7 emergency triage nurse line: 1-833-TELE-URGENT (1-833-835-3874)
24/7 VA Coatesville Police Department: 610-383-0222
Primary phone: 610-384-7711
Mental health clinic: 610-384-7711, ext. 6800

See our clinic locations and contact details.

VA National Homeless Veterans Helpline (24/7)

Connect veterans who are homeless or at imminent risk of homelessness with a trained VA staff member, 24 hours a day, seven days a week.
Call: 877-424-3838

Veterans Justice Awareness at Coatesville VA Medical Center

Assists in registering veterans for care, assists them through the criminal justice system, liaises with county veterans treatment courts and refers them for mental health and medical care, relief services shelter and other needs.

Montgomery County: Rhonda Sanford, LCSW – 484-667-1988
Delaware County: Lily Thomas, LCSW – 610-496-5007
County of Chester: Diana Zinnie, LCSW – 484-744-3442

Veterinary Center Combat Call Center (24/7)

24 hour confidential call center where veterans and their families can call to talk about their military experience or any other issue they are facing in their readjustment to civilian life.
Call: 877-VETERINARY-WAR (877-927-8387)

Vets4Warriors (24/7)

24/7 confidential peer support network for Veterans.
Call: 855-838-8255

Call center for women veterans

Available Monday to Friday 8 a.m. to 10 p.m. ET and Saturday 8 a.m. to 6:30 p.m. ET, excluding federal holidays.
Call: 855-VA-FEMMES (855-829-6636)

Veterans Response Team program contacts:

VA Police Lieutenant Dennis Basmajian – 610-384-7711, ext. 3857
Rhonda Sanford, LCSW – 484-667-1988

to report a problem

Give us feedback on the website

To report a technical issue or give us feedback on this site, email our web team.

Report suspected fraud or mismanagement

Contact the Office of the VA Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.

Call: 800-488-8244

To post:
Direct line of the VA Inspector General (53rd)
810 Vermont Ave. NO
Washington, DC 20420

Learn more about the VA OIG hotline.

Report patient care or safety concerns

If you have any concerns regarding the care and safety of patients or residents, the first step is to contact the management of the hospital. If management has not addressed or resolved your concerns, contact the Joint Commission.

Submit a complaint online: https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint
Call: 800-994-6610
Fax: 630-792-5636
E-mail: complaint@jointcommission.org

To post:
Quality control office
The Joint Commission
A Renaissance boulevard
Oakbrook Terrace, IL 6018

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