Find VA Central Arkansas Healthcare System phone numbers and contact information for frequently requested services such as patient advocates, medical records, billing and insurance, and more.
Help and resources for patients
Need help? Contact a Patient Advocate
If you need help getting care or resolving a problem with VA, get help from one of our trained Patient Advocates.
Medical Records Office
Access your medical records online or request a copy of your records from our Disclosure Office.
Billing and insurance
Pay your VA Central Arkansas health care bill online, by phone, by mail, or in person. You can also report issues or resolve billing disputes.
Pharmacy
Find out how to renew your prescriptions, where to pick up new prescriptions and how to dispose of your medications safely.
Telephone directory and mailing address
Find phone numbers for many administrative and program offices of VA Central Arkansas Healthcare.
Address
John L. McClellan Memorial Veterans Hospital
4300 West 7th Street
Little Rock, AR 72205
Main phone numbers
Local: 501-257-1000
Free: 800-224-8387
To use TeleType for the Deaf (TTY) services: 711
The Office of Public Affairs can assist local media with queries, interview requests, and expert information about the VA Central Arkansas health system.
Call: 501-257-5394
E-mail: vhalitpublicaffairs@va.gov
After hours or on weekends, call the PAO at 501-399-9330.
Submit a FOIA request
Under the Freedom of Information Act (FOIA), you have the right to access federal agency records, unless those records are protected from disclosure by specific exemptions or exclusions provided by law. .
Request records kept by VA Central Arkansas
Email: Coming Soon!
Fax: Coming soon!
To post:
John L. McClellan Memorial Hospital for Veterans
Information Dissemination Office
4300 West 7th Street
Little Rock, AR 72205
For questions regarding your application to VA Central Arkansas
Phone: 501-257-2972
Additional information on the FOIA request
to report a problem
Give us your feedback on the website
To report a technical problem or give us feedback on this site, email our web team at Coming soon!
Report suspected fraud or mismanagement
Contact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources.
Call: 800-488-8244
To post:
VA Inspector General Hotline (53rd)
810 Vermont Avenue NW
Washington, D.C. 20420
Learn more about the VA OIG hotline.
Report patient care or safety issues
If you have any concerns about the care and safety of patients or residents, the first step is to contact the hospital management. If management has not addressed or resolved your concerns, contact the Joint Commission.
File a complaint online: https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-event/
Call: 800-994-6610
Fax: 630-792-5636
E-mail: complaint@jointcommission.org
To post:
Quality control office
The Mixed Commission
A boulevard of the Renaissance
Oakbrook Terrace, Illinois 6018
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