10-digit dialing begins October 24 in 219,574 area codes



10-digit dialing begins Sunday, Oct. 24 for everyone in northern Indiana area codes 219 and 574.

Starting Sunday, phone users will need to use 10 digits instead of seven to make local phone calls.

This change accommodates the addition of the National Suicide Prevention Lifeline “988” developed by the Federal Communications Commission.

The following facts are important to residential consumers and businesses in these area codes:

  • Your phone number, including the current area code, will not change.
  • You will need to dial the area code + phone number (a total of 10 digits) for all local calls in zones 219 and 574.
  • You will continue to dial 1 + area code + phone number (a total of 11 digits) for all long distance calls.
  • Calls that are now local will remain so.
  • 10-digit dialing for local calls will not change the price of a call, your coverage area, or other rates and services.
  • You can still dial three digits to reach 911 for emergency services.
  • You can continue to dial three digits to dial 211 (social services), 411 (directory assistance), 711 (telecommunications relay service) or 811 (call to ask for the location of utilities before digging).
  • You should start including the area code with your local seven-digit phone numbers when providing numbers to others.
  • You must ensure that all preprogrammed numbers for local calls are configured to include the area code. Examples include life security systems, health surveillance services, PBXs, fax machines, Internet access numbers, alarm and security systems, portals, speed dials, telephone contact lists. mobile / cordless phones, call forwarding settings, voicemail services and similar features.
  • You should check your website, stationery, advertising materials, personal and business checks, personal or pet ID tags and microchips, and other items to make sure the phone number includes the area code.

All safety and security equipment, such as alarm systems or medical alert devices, should be programmed for local 10-digit dialing, unless calls are already directed to long distance or toll-free numbers. .

If you are unsure whether your equipment needs to be reprogrammed, contact your safety or medical alert provider.

This reprogramming must also be completed by October 24.

Click here for a video summarizing the changes.


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